Support
Have a question about an order, a store, or your account? We're here to help.
Email us
support@khazanty.com
We typically respond within one business day. Order and account questions are handled directly by Khazanty support — not the individual store.
Common questions
Problem with product quality or sizing?
Product quality, condition, and sizing are the responsibility of the store that sold the item — Khazanty is the platform connecting you, not the seller. Contact the store from your order to arrange a return or exchange; delivery fees for an exchange are paid by you unless the store agrees otherwise.
Received the wrong package?
Getting your order to you correctly is on us. If a delivery mix-up happens on our side, email us and we'll fix it at no extra cost to you.